Review: Medicine Eatstation »
At first I thought that I could not find the words to describe how much I loathe stupid Medicine stupid “Eatstation” (it’s not even a word and no I will NOT teach my browser to learn it, as I did my name and the various permutations of “vegan”), but then I discovered that yes, yes I could.
I used to work right next to the Crocker, and I didn’t have to technically leave the building to get to Medicine from my office. Now, if I hadn’t been stuck with shitty insurance* that charged me a zillion dollars for my various medications and therapy, and refused to cover my nutritionist costs even though I have a medical diagnosis that should allow me free nutritionist visits for the rest of my crazy life, I would buy lunch more often. Still, after a year of employment at my that job, I felt as though I’d plumbed the depths of the third-floor food court (OF HELL), including Medicine. In fact, I tried it three times. Why? Because I am incapable of learning my lesson the first time, is why.
Each time I’ve gone, the service has been slow, and the staff at the counter has always been rude. They ignore the customers, they keep one register closed despite an out-the-door line (people, NO, just, go get soup), and two out of three times I’ve seen them stop taking orders to chat with each other. Just flat-out stop working! Christ, it was just terrible.
The food is also BAD. I’ve had their signature Medicine roll, the miso-braised eggplant—which is no longer on the menu—and a cold soba salad, and they were equally yet singularly yucky, not to mention overpriced. The worst offense was the limp, squishy, tasteless soba. My mother, a white lady from south Jersey who now lives in a Bay Area suburb and teaches spinning classes to other suburban white ladies, can make better cold soba salads, and she hasn’t been to Japan since 1984. Truth. [NB: do not be fooled by the picture, that food is the opposite of delicious.]
Also, the prices are astronomical. Wonderful Japanese restaurants like all-vegan Cha-Ya and very-vegan-friendly Minako don’t charge so much for such simple dishes, and when their prices do match Medicine’s, the food is incomparably better.
FURTHERMORE, after a much-ballyhooed temporary closing, Medicine reopened and was no longer vegan, instead serving local, wild-caught, long-lived, guaranteed-happy, volunteered-to-be-murdered-so-honored-were-they-to-be-part-of-Medicine’s-cuisine fish as well. Maybe this isn’t so bad—now it’s not a shitty overpriced pretentious vegan place, it’s just a shitty overpriced pretentious place, so it isn’t contributing to our bad reputation. But no, think of the fish!
The last time I went in, the day of the terrible soba, I waited for 45 minutes for it. I know, right? After all that I still wasted three-quarters of my unpaid-yet-mandated lunch hour waiting to get food I couldn’t even manage to finish once I got it. About 30 minutes in, another front counter girl ended the personal phone call that she’d been engaged in when I arrived, and handed me a “Sorry About the Wait, Let Us Make It Up to You” card, good for a whole 15 percent off my next purchase at Medicine, expiring that Friday. Because of course I was going to come back, I am a stupid, stupid person.
Truth: I did not.
*Never complain about your insurance, because one day you may find yourself with two weeks’ of pills left and zero medical coverage, and then you will miss the days of paying a lot of money for those medications, because whatever “a lot” was, it wasn’t as much as the retail price.
[photo via yelp]